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Terms of Use

The basis on which we provide our services.

These terms apply to the use of this website and to services provided by M S A Documents Clearing Services EST.

Our role

We are a document clearing establishment. We prepare, submit and follow up applications on your behalf. We are not a law firm and nothing on this site is legal advice. Decisions on any application rest entirely with the relevant government authority.

Fees

Government fees and our service fee are quoted separately before work begins. Government fees are payable in full and are generally non-refundable once an application has been submitted, regardless of the outcome.

Information you provide

You are responsible for the accuracy of the documents and details you give us. Applications rejected because of incorrect or incomplete information supplied by you may require a fresh government fee to resubmit.

Timelines

Any timeline we give is an estimate based on normal processing. Government departments may take longer, request additional documents, or change requirements without notice. We keep you informed when that happens.

Website content

Information on this site is provided for general guidance and reflects requirements as we understand them at the time of writing. Requirements change. Please confirm your specific case with us before acting on anything you read here.

Contact

Questions about these terms: msadocumentsclearing@gmail.com or 052 775 0798.